Mercedes-Benz of Boerne

Hours & Phone Numbers:

M-F 8:30am-7:00 pm | Sat 8:30am-6:00pm

830.981.6000 | 800.440.0140

 

Welcome to Mercedes-Benz of Boerne

We at Mercedes-Benz of Boerne know that the total luxury car experience begins and ends with exceptional customer service.

We are personally committed to providing our customers the best. The best in sales, service and value.

We invite you to take the short drive up I-10 to Mercedes-Benz of Boerne and let our helpful staff show you how we're changing the luxury car experience one customer at a time.

Ron Heller Bill Bird

Dealer Principal

General Partner & Operator

 

Customer Testimonals

You did a great job! What a pleasure your staff is at all times. The courtesy and kindness and caring is always excellent!!! Eddie is awesome. You all have a finely tuned service department. Thank you for caring. We love Mercedes-Benz of Boerne.

Bob and Stacy Foster

 

Dear Mr. Bird,

My wife and I recently purchased the 2006 ML350. We had such a pleasant buying experience and were very impressed with your entire staff. They were all very courteous and professional. We especially would like to recognize Rick Meyers who provided us with exceptional service and attention throughout the buying process. He was extremely thorough in explaining all the features and benefits of the ML350. Congratulations on your new store, it is good to know that buyers now have a choice when purchasing a Mercedes-Benz.

Cesar R. Serna

 

Mr. Waters was very, very accommodative with making sure that my E500 was thoroughly diagnosed. There was a small issue that had been over looked by another dealer and has now been resolved thanks to Mr. Waters. He truly takes care of the customer.

Carolyn Ross-Toren

 

Dear Mr. Myers,

I want to thank you and your staff, notably Enrique Palacios, for the outstanding buying experience that my wife and I had when we bought our 2003 Ford Explorer last month. I am in the sales and customer service business and I was very impressed by your facility and the fast and professional manner in which things were done. Thanks again and keep up the good work.

Jason Symon

 

Nora,

Thanks for the opportunity to provide my feedback. It wasn't until my spouse arrived home with the car that we talked about the buying experience. We were very pleased with the professional customer contact. A working couple such as ourselves were made to feel welcomed and the absence of snobbery was a relief. Great attitudes and humble staff. Even when I critiqued the vehicle specifications or made comparisons, Al Cardenas gave polite answers and did not bash the competition, a sign of a professional. My wife is enjoying her commute to work much more today. in short, the transaction exceeded our expectations by a mile. We look forward to continued business. Sincerely,

Jim and Kay Perry

 

Good morning Mr. Cavazos,

I wanted to share something with you that I believe you should be aware of. I have received several follow up calls from your team and I must tell you, I AM IMPRESSED!

Your staff is doing something that I appreciate, since I am from the old school of sales. They are very courteous and professional, they make you feel like you are important to them and they focus on service and catering to your every need. I feel that I’m not just buying a car from your dealership; I am an important individual to them and someone that they care about and are willing to satisfy in anyway possible.

Please accept my congratulations on your management style. It is very refreshing to see that people still value the Customer or Potential Customer and treat the individual with dignity and respect. I am looking forward to be part of your Mercedes family and I can’t wait to see the rest of the package. I can just imagine what it will be like once I become a real customer and use all your services.

Congratulations to you and your staff and may the Good Lord bless all of you.

Tony Alvarez President and COO Sempco X-Ray, Inc.

 

Dear sirs,

I would like to convey my extreme satisfation with your dealership and staff. My car is a 2006 cls55 amg. I purchased this preowned with 300 miles on the odometer. After I brought it home I realized the windshield had a stone chip that had been repaired. Being that I am very meticulious about my vehicles I was horrified as it was right in my way of view. I could not believe I "missed" this during the test drive. I brought the car back to the dealership expecting a "fight" to get this fixed. To my utter surprise Rick Meyers came back after a few minutes and said " we'll have your new windshield in 1 week"! This has NEVER happened to me at any of the other dealerships I have dealt with before. You have now a loyal customer for life as far as I'm concerned. Thank you so much, And thank you Rick!

Marc Moldowan

 

Customer Lounge

From Mocha's to water enjoy our complimentary Starbucks coffee and bottled water.

Complimentary wireless access point when you bring your own laptop, or enjoy our two workstation with internet access.

Your children may play in our arcade room with a play station and plenty amount of games.

Our 42" plasma screen has all the latest news on all the time.

Get a relaxing back massage from our licensed massage therapist on Tuesday, Thursday and Saturday mornings.