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31445 I-10 West, Boerne, TX, 78006

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Dealership Info

Phone Numbers:Online Showroom Hours:
  • Mon - Sun12:00 AM - 12:00 AM
    (Always Open for Online Shopping)
Sales Hours:
  • Mon - Fri8:30 AM - 7:00 PM
  • Sat8:30 AM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Sat7:00 AM - 6:00 PM
  • SunClosed
Parts Hours:
  • Mon - Sat7:00 AM - 6:00 PM
  • SunClosed

Auto Parts – FAQ

Where Can I Order Certified Mercedes-Benz Auto Parts in Boerne, Texas?

There may be some situations that you may need or want to buy new auto parts for your vehicle. To help you choose, we’ve asked our automotive service and parts team some frequently asked questions. Here’s is what they said.

OEM Aftermarket Auto Parts FAQ



Should I Buy OEM Parts?

OEM auto parts is how we talk about the “Original Equipment Manufacturer” parts. They are created for unique car models by the manufacturer. These are the exactly-matching parts that your vehicle has. They come with a manufacturer’s warranty. Car Dealers use your VIN Number to identify the perfect part for your car or SUV.

    • Quality:

These branded manufacturer product parts guarantee quality and performance.

    • Warranty:

These automobiles parts come with a limited manufacturer warranty.

    • Price:

These parts can cost more than comparative aftermarket items.

    • Availability:

Car Dealerships generally order certain OEM parts from the manufacturer. If not already in stock, it will take a few days to get it in.

Should I Order Aftermarket Parts?

An aftermarket part is any part for a car or SUV that is not sourced directly from the vehicle’s manufacturer, or OEM (Original Equipment Manufacturer). These automotive parts are certainly less-expensive choices for your vehicle’s repair and technical advancements. Online retailers and local, independent shops usually (though not necessarily) offer a variety of aftermarket automotive parts. These auto parts are designed to function similarly as the OEM versions. Aftermarket parts, however, have their own pros and cons.

    • Quality:

Low prices often suggest a lack of quality craftsmanship

    • Warranty:

Aftermarket parts are not warrantied

    • Price:

These automotive parts can be cheaper than manufacturer parts

    • Availability:

Most auto-repair shops have these parts readily available

Which Parts Are Most Expensive to Repair?

While most basic car parts range from $150 to $500, some automobile part repairs can actually break an average typical budget.

The most expensive auto parts to replace are:

  • Hybrid batteries – $6,000 and up
  • Cylinders – Up to $10,000
  • Transmissions – $4,000 to $5,000
  • Suspension – Up to $3,000
  • Brake Line – $1,000

When Should You Request OEM Parts?

Always purchase OEM Manufacturer parts when it comes to collision repair. non-manufacturer auto repair products may not fit properly when your vehicle has damaged body panels after the crash. Plus, an aftermarket part installation may void your lease vehicle warranty. Therefore, always use OEM parts for all lease vehicle repairs.

Which Auto Parts Are Covered/Not Covered Under Warranty?

A comprehensive auto warranty doesn’t cover every single part. Car buyers, however, can usually choose something like a bumper-to-bumper warranty, factory warranty, and an extended warranty for the most comprehensive type of coverage. Even for an extended warranty, all your vehicle’s parts will likely not have coverage. Here is a list of what’s covered and what’s not.

Covered Under Powertrain Warranty:

  • Engine
  • Transmission
  • Axles
  • Gaskets
  • Transfer Case

Bumper-to-Bumper Warranty Coverage:

  • High-tech systems
  • All major vehicle systems
  • Safety features
  • AC and heating

Extended Warranty Coverage:

  • Extends coverage of all items under original Factory Warranty

Not Covered By Warranty

  • Scheduled maintenance
  • Wear and tear items
  • Body panel or exterior damage
  • Interior damage
  • Accidental damage
  • Environmental damage

Is Craigslist a Good Place to Get Car Parts?

Craigslist is not an auto retailer; but on this online platform, third-party vendors sell automotive parts. For this reason, the quality cannot be guaranteed. If you are buying car parts from this source, make sure to research, verify, and compare before the purchase.

Is Amazon a Reliable Place to Order Car Parts

Unquestionably, Amazon is a reputed online marketplace that provides shoppers with an easy and convenient site to purchase quality automotive parts. While most automotive parts sold by Amazon are from trusted sources, it can be difficult for you to know if you’re getting the right product for your car since you are not dealing directly with an automobile expert.

Can You Order Auto Parts at The Auto Dealer?

Yes, you can order automotive parts at the dealership. Most auto dealerships only offer standard manufacturer parts. Most of all, they can help you find specific parts for your vehicle with its vehicle identification .

Can You Bring Your Own Parts to The Car Dealer?

You can always bring your own auto parts to a dealer. The auto dealer,however, is unable to warranty the part you’ve purchased, nor will they be able to guarantee its performance. It is highly recommended to get your vehicle checked by an certified service technician at a local car dealership before purchasing any parts for installation. The certified mechanic will also be able to diagnose the problem and suggest an appropriate replacement part, if needed.

Who Installs Aftermarket Auto Parts?

Bring your aftermarket vehicle part to a local dealership for installation. Before installation, a service technician at the dealership will check the aftermarket car part to see if it is suitable for your vehicle. Even if they install the aftermarket part, however, the car dealership can only warranty the labor.

FAQ – Car Parts

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(830) 981-6000

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31445 I-10 West • Boerne, TX 78006

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Today's Hours:

Open Today! Sales: 8:30am-7pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7am-6pm

Mercedes-Benz of Boerne

31445 I-10 West Boerne, TX

Phone: (830) 981-6000



Phone: (830) 341-1327

31445 I-10 West Boerne, TX


Phone: (844) 650-8056

31445 I-10 West Boerne, TX

Mobile Sales

Phone: (844) 651-7038

31445 I-10 West Boerne, TX


Phone: (830) 341-1186

31445 I-10 West Boerne, TX
29.7915419 -98.7496179
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Mercedes-Benz of Boerne
Mercedes-Benz of Boerne
31445 I-10 West
Boerne, TX, 78006 United States
(830) 981-6000
Mercedes-Benz of Boerne 29.7915419, -98.7496179.