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31445 I-10 West, Boerne, TX, 78006

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Dealership Info

Phone Numbers:Online Showroom Hours:
  • Mon - Sun12:00 AM - 12:00 AM
    (Always Open for Online Shopping)
Sales Hours:
  • Mon - Fri8:30 AM - 7:00 PM
  • Sat8:30 AM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Sat7:00 AM - 6:00 PM
  • SunClosed
Parts Hours:
  • Mon - Sat7:00 AM - 6:00 PM
  • SunClosed

Mercedes-Benz Recall Service Center in Boerne

Mercedes-Benz of Boerne is an authorized Mercedes-Benz Recall Service Center in Boerne that can service your recall needs. Whether it is a digital or mechanical feature that needs a thorough check, we will take care of everything. Customer safety is our top priority followed by client satisfaction. Check your vehicle’s VIN number below to see if it has any outstanding recalls, or we will take care of that when you schedule your recall service with us today.

Mercedes-Benz Recall FAQ

According to the National Highway Traffic Safety Administration, more than 10 million automobile recalls are reported each year across all automakers. Unsurprisingly, a lot of these recalls are because of safety and security issues that have been confirmed and reported by the automaker and the NHTSA. If you are handling a recall, you’ll undoubtedly have numerous questions to ask. The best news is that you are in the ideal place to get your questions answered. Concerned about the do’s and don’ts of a Mercedes-Benz recall? Here is a comprehensive guide to car recalls.

What is a Car Safety Recall?

Vehicle safety recalls by the auto manufacturer are announced when the car brand or the NHTSA finds a flaw or problem that can greatly affect the safe operation of the automobile. The problem can be existing in just one car design or a collection of vehicles. Once the manufacturer sends notifications to the car dealerships, registered automobile owners are informed of the problem in order to get their vehicle diagnosed, fixed or changed by the authorized vehicle dealerships.

The majority of the time, a car recall is for a safety-related flaw pertaining to the:

  • Vehicle’s steering wheel
  • Brakes and brake pads
  • Wheels and tires
  • Safety belt, air bags or ignition button
  • Technical troubles

For the most part, the automobile manufacturer voluntarily makes a decision to perform a safety inspection in order to recognize problems. However, the National Highway Traffic Safety Administration may additionally start an investigation based on consumer problems and complaints to identify if a Mercedes-Benz needs a safety recall. Despite who makes the recall choice, manufacturers are required to repair the issue.

What Should I Do After Receiving a Recall On My Vehicle?

The initial thing to do after you receive a recall letter is to review it completely. The letter ought to explain the safety problem in detail. The letter also features all of the essential details for arranging a time to take care of the problem at a neighborhood dealership.

As per the letter,

  • Car buyers will be instructed on exactly how and when to get in touch with the local dealer
  • How to set up an appointment for the repairs
  • Indications and risks associated with the defect

Whatever you do, we suggest not to delay having your car examined as soon as possible. Also, do not disregard the recall. As many recalls are related to safety, you might place yourself and your passengers at risk by waiting.

Who is the NHTSA?

The National Highway Traffic Safety Administration or NHTSA is a Government agency within the United States Department of Transportation that conducts a range of automobile safety programs. As a component of its job, NHTSA enforces safety efficiency criteria for several automobiles, automobile devices and conducts vehicle safety investigations.

How Do I Know if My Car has a Recall?

After getting the notification from the NHTSA, the vehicle manufacturers have 60-days to send out recall notifications to all officially registered automobile owners alerting them of the safety recall decision. If your vehicle is acting uncommon and you presume it may have a recall, you can always get in touch with your local dealership to check.

Does your Mercedes-Benz have a Recall?

Nobody likes when their vehicle doesn’t work the way it is supposed to. But when driving that car risks your safety and the safety of your passengers, you should never wait to get it checked. Taking action after receiving a safety recall letter may save your life. If you have gotten a Mercedes-Benz recall letter or find that your Mercedes-Benz has an open recall by using the VIN search, let Mercedes-Benz of Boerne in Boerne, TX handle your recall repair. We will get you back on the road safely.

Mercedes-Benz Recall Check & Auto Recall FAQs | Mercedes-Benz of Boerne


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Google May 21, 2020

Super quick, professional and very polite!

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Google May 21, 2020

Always great service with great staff

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Google May 21, 2020
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Google May 21, 2020

Great service as always

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Google May 20, 2020

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(830) 981-6000

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31445 I-10 West • Boerne, TX 78006

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Today's Hours:

Sales: Closed

Service: Closed

Parts: Closed

Mercedes-Benz of Boerne

31445 I-10 West Boerne, TX

Phone: (830) 981-6000



Phone: (830) 341-1327

31445 I-10 West Boerne, TX


Phone: (844) 650-8056

31445 I-10 West Boerne, TX

Mobile Sales

Phone: (844) 651-7038

31445 I-10 West Boerne, TX


Phone: (830) 341-1186

31445 I-10 West Boerne, TX
29.7915419 -98.7496179
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Mercedes-Benz of Boerne
Mercedes-Benz of Boerne
31445 I-10 West
Boerne, TX, 78006 United States
(830) 981-6000
Mercedes-Benz of Boerne 29.7915419, -98.7496179.