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Hours & Directions | Mercedes-Benz of Boerne
The sales team is terrific! The facility is clean and very relaxing for a dealership. Unfortunately, we had an issue with a service advisor named Paco. He was not polite and argued with us about the request we made that was part of the reason we brought the car for service. He didn’t want to help us any further and told us to go talk to ‘sales’ because he refused to do the work we asked, thank god our terrific sales guy Francisco helped us and got the part we needed!! Sales dept gets an A+ the service dept ... Read More Full review text opened.DealerRater - Jun 30, 2026
The sales team is terrific! The facility is clean and very relaxing for a dealership. Unfortunately, we had an issue with a service advisor named Paco. He was not polite and argued with us about the request we made that was part of the reason we brought the car for service. He didn’t want to help us any further and told us to go talk to ‘sales’ because he refused to do the work we asked, thank god our terrific sales guy Francisco helped us and got the part we needed!! Sales dept gets an A+ the service dept gets an F!
Thi is not my first trip to the Mercedes-Benz service center but another seemless service event. Ms Linda De La Cruz was her usual wonderful self. So helpful and informative. Love her consistency over the years.
Great service. Attention to detail, kept me updated about the process and price transparency. Highly recommended.
Great customer service. Was never pressured advised all the corrections got what I needed in and out thank you.
The best service ever .,everyone was helpful, courteous and went out of their way to see that I was made comfortable
