US Mercedes-Benz Roadside Assistance Services

1-800-FOR-MERCEDES (1-800-367-6372)

Whether it’s replacing a flat tire, delivering a jump start, or providing fuel should you accidentally run out, Roadside Assistance can provide help when you need it most, 24 hours a day, 7 days a week.

Now there’s an even easier, more convenient way to get the service you need when you’re on the move. With the complimentary Roadside Assistance Mobile App, you can quickly contact Roadside Assistance to alert them of any issue you’re having. Plus, it’s GPS-enabled to identify your location, and has a tracker to let you know when help will arrive.

To learn more about Roadside Assistance, speak to one of our knowledgeable Service Advisors or click here.

To get your complimentary Mercedes-Benz Roadside Assistance Mobile App, choose from one of the links below.

Download for iPhone® Download for Android^TM

Vehicle Towing

If you’re involved in an accident or have a mechanical issue, Roadside Assistance will arrange for towing to the nearest Mercedes-Benz dealer at no charge, and if your vehicle has sustained damage, a Mercedes-Benz Certified Collision Center can get right to work. Disclaimer[3]

Trip Interruption

Trip Interruption keeps you ready for the unexpected. A Mercedes-Benz dealer will reimburse you up to $300 per night Disclaimer[4] for lodging, food and related travel expenses if your vehicle breaks down under these conditions:

• You’re more than 100 miles from home
• Your vehicle is inoperable and covered via warranty
• Your vehicle must remain overnight for repairs

On-Site Technicians

If your Mercedes-Benz requires more than the complementary services offered, a qualified technician will perform on-site service or arrange for service nearby. Often, special tools, parts, and diagnostic equipment are required, but a Mercedes-Benz specialist will make sure you receive the help you need.

Eligibility & Restrictions

Any vehicle with a Mercedes-Benz Warranty (New Vehicle Limited Warranty, Extended Limited Warranty or Certified Pre-Owned Warranty) is eligible for complimentary Roadside Assistance. If you’re still wondering if you’re covered and what services are available, view our complete statement of eligibility and restrictions.

[3]
In certain situations, additional charges may apply. Please see Service Restrictions for full details.
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[4]
All Trip Interruption claims and documentation must be presented to and approved by an authorized Mercedes-Benz dealership. Applies to Mercedes-Benz passenger cars only. Please see the service department at your local dealer for details. Back to content↑

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